While working with software products, lots of issues may arise and end up messing up your architecture, leading to low-quality output. To mitigate these risks, you will need to do proper testing and quality management for which you will need to partner with the right automation testing service provider.
Selecting the most compatible partner who can provide automated software testing as a service could make a significant difference in your application delivering tangible business benefits, and leading to customer satisfaction. The speed and other advantages of automated software testing provided by your chosen partner will magnify the positive impact on your product.
If you are wondering how you will ensure that you have selected the right automation testing service provider, you can refer to the pointers below:
A. EXPERTISE, EXPERIENCE & SKILL LEVEL
One of the most important things which you will need to check while selecting a test automation company is how long they have been providing this service, and how many systems or ventures they are involved with. Also, you will need to check if they have the required expertise. A software testing automation specialist needs to be well-versed in the whole chain of testing automation, right from selecting the best strategy to implementing it meticulously. The domain knowledge in some niche areas may prove to be of advantage.
B. TESTING TOOLS
It is important that the automation testing company uses the right testing tool which is suitable for your product. Picking the wrong tool can lead to a waste of time and resources and lead to dissatisfaction. You will find a list of tools that the company uses for providing testing automation services. Check if they have the ones which you are looking for. If you do not find the required tool, ask them during the discussion to ascertain.
C. COMMUNICATION PROCESS
Communication between you and your test automation partner is the key to the successful testing of your software. Hence, you must ensure that your selected service provider is able to keep open the channel of communication. A few factors that need a powerful communication standard include:
- Issue determination
- Growth
- Reporting
D. AUTOMATION FRAMEWORK
It is important to check if your QA automation partner has a suitable automated test plan and model-based testing to ensure that they are able to identify the bugs. You will be able to check on this by checking your service provider’s technical aptitude and potential to merge their technical ability with the major prerequisites of the utilization journey of your app environment.
E. IP PROTECTION AND SECURITY
Needless to say, IP Protection and Security would be a major area of concern for any software developer. Hence, every automation testing company that is proficient would have security benchmarks in place to ensure there is no misuse or unauthorized access.
F. QUICK ONBOARDING
You will always want to work with a partner who can be quick in onboarding and integrating into the team. Look for a test automation company that will have a process in place to give you a scheduled start date at the earliest and will be ready and waiting to join. The company should also be able to have the capacity to address the various phases, engagement model, administration, and the greater part of the system.
G. DOCUMENTATION & REPORTING
Your selected automation testing service provider must have their QA experts prepare all the necessary documents and test scripts that are necessary. They should also be able to give you reports after every test session automatically.
H. COST
Although the cost will definitely be a critical factor of your checklist, it is preferable not to construct your choice based on cost only. Hiring someone at a low cost who has less experience and expertise may end up ruining your software testing.
Bottom Line
While there is no perfect formula that can ensure that you have hired the best test automation company, the criteria listed above may prove to be helpful to get a partner who will be able to provide you with the service as per your requirement.
